Contact
If you need to contact the John-Bot team, whether for a legal question, a support request, or any other inquiry, our team is here for you.
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If you need to contact the John-Bot team, whether for a legal question, a support request, or any other inquiry, our team is here for you.
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Discover the different ways to contact the John-Bot team and choose the one that suits you best.
The Discord support server is the fastest way to contact the team and allows you to submit most requests. Through a ticket system¹, each member of the support team instantly receives a notification and can respond directly in a temporary channel with their own Discord account.
To submit a request, join the , go to the channel, and click the "Open a ticket" button on the corresponding message. The window that appears allows you to fill in the assistance reason to save time. If you still do not want to fill in this field, click directly on the blue "Send" button located at the bottom right of the window. After a few seconds of waiting, you will receive a confirmation message in the channel. It will indicate the channel where your request was created. Simply click on the name of the corresponding channel. You are now in the textual channel where communication with the team can take place. Wait for the team to respond or start the conversation to clarify your request.
John-Bot has two email addresses. One for general questions and one for legal questions.
To submit a request, simply send an email to the corresponding address in compliance with email messaging standards.